Privacy Policy

Last updated: February 16, 2026

1. Information We Collect

We collect the following types of personal information to provide and improve our Service:

  • Account Information (required): Email address, password (stored encrypted), name or display name.
  • Payment Information: Payment method details (card type, last 4 digits โ€” actual card data is managed by our payment gateway provider), transaction history.
  • Automatically Collected Information: IP address, browser type, access timestamps, service usage logs, cookies.

We collect information through: website registration, service usage, and customer support inquiries.

2. How We Use Your Information

We use the collected information for the following purposes:

  • User identification and account authentication
  • Service delivery and content access management
  • Payment processing and billing management
  • Customer support and service-related communications
  • Usage analytics and service improvement
  • Fraud prevention and service security

3. Data Retention

  1. We retain your personal information until you delete your account. However, certain information may be retained as required by applicable laws:
    • Contract and withdrawal records: 5 years (Electronic Commerce Act)
    • Payment and supply records: 5 years (Electronic Commerce Act)
    • Consumer complaint and dispute records: 3 years (Electronic Commerce Act)
    • Website access logs: 3 months (Protection of Communications Secrets Act)
  2. After the retention period expires, personal information is promptly destroyed.

4. Sharing of Information

We do not sell, trade, or otherwise share your personal information with third parties, except in the following circumstances:

  • With your explicit prior consent
  • When required by law or in response to valid legal process from law enforcement

5. Service Providers

We may engage trusted third-party service providers to assist with the following:

  • Payment Processing: Payment gateway (PG) providers โ€” for processing payments and settlements
  • Email Services: Email service providers โ€” for sending service-related communications

These service providers are contractually prohibited from using your personal information for any purpose other than the services they provide to us, and we oversee their data handling practices.

6. Your Rights

  1. You have the right to access, correct, delete, or request cessation of processing of your personal information at any time.
  2. You may exercise these rights through your Account Settings or by emailing support@jihobae.com.
  3. Upon receiving a deletion request, we will promptly destroy the relevant information, except where retention is required by law.

7. Data Security

We implement the following measures to protect your personal information:

  • Password encryption using one-way hashing (bcrypt)
  • SSL/TLS encrypted communications
  • Restricted access to personal information
  • Regular security audits and assessments

8. Cookies

  1. We use cookies for maintaining login sessions and analyzing service usage patterns.
  2. You may configure your browser to refuse cookies, but this may limit certain features of the Service.

9. Children's Privacy

Our Service is not intended for individuals under the age of 14. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under 14, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be processed on servers located outside your country of residence. By using our Service, you consent to the transfer of your information to countries that may have different data protection standards than your country.

11. Contact Us

For privacy-related inquiries or complaints:

  • Email: support@jihobae.com

For additional privacy protection resources (Republic of Korea):

  • Personal Information Infringement Report Center (privacy.kisa.or.kr / 118)
  • Personal Information Dispute Mediation Committee (www.kopico.go.kr / 1833-6972)

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post notice of material changes on our website at least 7 days before they take effect and may also notify you by email for significant changes.